Refund policy

Thank you for choosing Laneway Beverage Co. for your spirit and alcohol purchases.

We strive to ensure your satisfaction with every transaction. Please review our return policy below:

  1. Unopened Items: We accept returns of unopened spirits and alcohol items within 30 days of purchase. The item must be in its original condition and packaging for a full refund or exchange.

  2. Damaged or Defective Items: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund, including any shipping charges.

  3. Returns Due to Change of Mind: Unfortunately, we cannot accept returns for items that have been opened due to regulatory restrictions and safety concerns.

  4. Refunds: Refunds will be issued to the original form of payment within 5-7 business days after we receive and process the returned item.

  5. Proof of Purchase: Please retain your receipt or order confirmation as proof of purchase for all returns.

  6. Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective/damaged product.

  7. Compliance with Regulations: All returns must comply with applicable laws and regulations regarding the sale and return of alcohol products.

By making a purchase with Laneway Beverage Co., you agree to abide by our return policy.

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us at info@lanewaybeverageco.com.au

Thank you for choosing Laneway Beverage Co. for your spirits and alcohol needs. We appreciate your business.

Sincerely,

Laneway Beverage Co.